Privacy Policy

1. Information We Collect

When you engage with Ashoka Agencies, we may collect:

• Business contact information (name, phone, email, address)
• Business registration details (GST number, company name)
• Order and transaction information
• Communication records (WhatsApp, phone calls, emails)

2. How We Use Your Information

• Processing and fulfilling orders
• Communicating about products, orders, and services
• Maintaining customer relationships
• Improving our services and customer experience
• Complying with legal and regulatory requirements

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share information only:

• With delivery partners for order fulfillment
• With manufacturers for warranty or quality issues
• When required by law or legal processes
• To protect our rights and business interests

4. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. WhatsApp Communication

By contacting us via WhatsApp, you consent to receive business communications through this platform. WhatsApp communications are subject to WhatsApp's privacy policy and end-to-end encryption.

6. Data Retention

We retain your information for as long as necessary to fulfill business purposes, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications

8. Cookies & Website Analytics

Our website may use cookies and similar technologies for analytics and improving user experience. You can control cookie preferences through your browser settings.

9. Changes to Privacy Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.