Terms & Conditions

1. General Terms

These terms and conditions apply to all wholesale transactions and business relationships with Ashoka Agencies. By placing an order or engaging in business with us, you agree to these terms.

2. Ordering & Pricing

• All prices are subject to change without notice
• Minimum order quantities (MOQ) apply to specific products
• Orders are confirmed only after payment verification
• We reserve the right to refuse or cancel orders

3. Payment Terms

• Payment terms vary based on customer relationship and credit approval
• New customers typically require advance payment
• Credit terms are subject to verification and approval
• Late payments may incur additional charges

4. Delivery

• Delivery timelines are estimates and not guaranteed
• Delivery charges apply based on location and order size
• Risk of loss transfers to customer upon delivery
• Customers must inspect goods upon delivery

5. Returns & Exchanges

• Damaged or defective products must be reported within 48 hours
• Returns require prior authorization
• Products must be in original packaging for returns
• Return shipping costs may apply

6. Product Authenticity

We guarantee 100% authentic products from authorized manufacturers. All products come with manufacturer warranties where applicable.

7. Limitation of Liability

Our liability is limited to the purchase price of products. We are not liable for indirect, consequential, or special damages arising from product use or business relationships.

8. Intellectual Property

All brand names, trademarks, and logos are property of their respective owners. We are authorized distributors and do not claim ownership of these intellectual properties.